Features
Everything CodeFour does for a FiveM community, and the commands that go with it. All of it is free and set up from one dashboard.
Support tickets
Ticket panels with a button for each kind of request. Every ticket gets its own private channel.
- Categories with their own staff roles, intake questions and assistant instructions
- The assistant answers first and hands over with a briefing when it can’t help
- Claim, transfer, rename and set priority, with auto-close for quiet tickets
- Working hours, with an offline notice outside them
- Transcripts members can open in the browser
- Star ratings and reviews when tickets close
The AI assistant
An assistant that answers like a member of your staff, using what your server already knows.
- Answers from your rules, guides, linked docs and the tickets staff have solved
- Reads screenshots, like F8 console errors and crash screens
- Checks live server status and FiveM network data when it helps
- Answers in its own words instead of pasting your rules
- Remembers each member’s setup, if you switch member notes on
- Drafts lessons from solved tickets for staff to approve
Support channels
Pick a channel or forum where members ask questions in public.
- Every question gets its own thread and an answer within seconds
- Follow-up questions are answered in the same thread
- The assistant steps back the moment staff reply
- That solved it closes the thread, or the member moves it to a private ticket
- It can also help in other channels, only when it’s sure of the answer
Learning your server
CodeFour reads your server’s public information channels when it joins, and keeps up as they change.
- Copies rules, FAQs and guides word for word, so answers stay accurate
- Opens the links in those channels, including Google Docs and GitHub pages
- Turns public chat into short notes of what staff confirmed
- Skips private, age-restricted, ticket and log channels
- Every source can be checked, edited or removed under Knowledge
FiveM servers
Live status for every server you run, in Discord and in the dashboard.
- A live status card that updates every minute, with a 12-hour player chart and a restart countdown
- Alerts when the server goes down or comes back, with an optional role ping
- Player history, peaks and records
- Network trends and popular scripts from Heartbeat
- Works with servers that aren’t on the Cfx.re list, by IP and port
The bridge resource
A small resource for your FiveM server, downloaded from the dashboard already set up.
- Whitelist players by Discord role as they connect
- Auto-whitelist: members type WL in a channel and get whitelisted straight away
- The real player list, with names and Discord accounts
- Join, leave and blocked connection logs in a Discord channel
- Other resources can post their own events to your log channel
- Says in the server console when something needs attention, like a newer version
Applications
Whitelist and job applications, handled in Discord.
- Build forms in the dashboard, or start from the whitelist template
- Members apply with a button
- An AI summary for reviewers, if you want one
- Accept or deny with a reason, and roles are given automatically
Community
The everyday tools a roleplay community runs on.
- Announcements with scheduling and a live preview
- Giveaways with role requirements, bonus entries and rerolls
- Role menus with buttons or dropdowns
- Welcome and leave messages, and roles for new members
- Leveling with XP, ranks and role rewards
- Suggestions with voting and staff responses
- Polls: Discord’s own, or anonymous and role-only polls with live results
- Ban appeals on your website, with moderation history for staff
- Go-live and new video alerts for YouTube, Twitch and Kick, with the ping you choose
- A Live role for members while they stream, with their stream announced
Staff
See how your team is doing, and pay them fairly.
- Tickets claimed, answered and closed by each member of staff
- Typical response times and ratings
- Payroll with your own rates, downloadable as a spreadsheet
- Every review members leave, in one place
Moderation and safety
Moderation that keeps a record.
- Warnings, timeouts, kicks and bans, each with a numbered case
- AutoMod for spam, invite links, unwanted links, mass mentions and blocked words
- Verification with an account check and an optional code
- Logs that show who did what: deletions, edits, kicks, bans, timeouts, role and channel changes
- Slowmode, lock and purge
Stats
How your community is doing, on one page, for the last 7, 30 or 90 days.
- Members, growth, messages and active members
- Tickets, busiest hours and response times
- What the assistant solved, and how support channels are doing
- A staff leaderboard
- Moderation, applications, suggestions and giveaways
- FiveM players, peaks and uptime
The dashboard
Everything is set up from the browser.
- Log in with Discord and see only the servers you can manage
- Give dashboard access to specific roles
- Every change is recorded, with who made it
- Delete all of your server’s data at any time