The city restarts
CodeFour keeps a live status message in your Discord and pings staff the moment the server goes down or comes back. The player count updates every minute.
More on server statusCodeFour APP
CodeFour keeps your FiveM city under control
It answers tickets from your own rules and guides, checks players’ Discord roles before they join, and tells staff the moment the server goes down. One bot and one dashboard for the whole community.
Tonight in City RPOnline
- Ticket #482 answered in 6 seconds“Can’t connect, it says the server didn’t respond”Answered
- Marco connectedWhitelisted role foundLet in
- Dana connectedNo whitelisted role, pointed to #applicationsTurned away
- Question in #help solved“How do I get a job at the dealership?”Solved
- Ticket #483 needs a personRefund request, briefing sent to staffStaff paged
A night in your city
What CodeFour does from the evening restart to the morning review, without anyone on staff lifting a finger until they’re needed.
Players start connecting
With the bridge resource on your FiveM server, each player’s Discord roles are checked as they connect. No whitelisted role means no entry, and they’re told where to apply.
More on the whitelistConnecting to City RPFiveM
- Discord account linked
- Checking your Discord roles…
You need the whitelisted role in our Discord to join. Apply in #applications.
Players with the role go straight in.
The ticket rush
Members open a ticket and the assistant answers first, using your rules, your guides and the tickets your staff have already solved. It reads screenshots of F8 errors and checks whether the server is up.
More on the assistantJordan
keeps kicking me when I join, screenshot below
Couldn’t load resource vehicles_pack
Connection to server timed out
CodeFour APP
That’s a cache problem, not the server: it’s online with 104 players right now.
- Close FiveM.
- Delete the cache folder in FiveM Application Data.
- Rejoin and let the vehicle pack download.
Answered by CodeFour
Questions in #help
Every question in your support channel gets its own thread and an answer within seconds. Members press That solved it, or move the question to a private ticket.
More on support channelsAva
How do I get a job at the dealership?
CodeFour APP
Dealership jobs go through an application. Use the Apply button in #job-center and pick “PDM Sales”. Managers usually reply within two days.
Answered by CodeFour
Staff are asleep
When something needs a person, like a refund or a ban appeal, CodeFour writes a short briefing and pings your team, so whoever picks it up knows the whole story.
More on ticketsCodeFour APP
@Support Team ticket #483 needs a person.
The morning review
The dashboard shows how the night went: tickets, response times, what the assistant solved, what each member of staff did, and payroll.
More on statsLast night
38Tickets opened
24Solved by the assistant
9 minTypical first staff reply
AssistantStaff
Everything else your community runs on
All of it is set up in the same dashboard, with nothing extra to install.
- ApplicationsWhitelist and job forms, with an AI summary for reviewers.
- AnnouncementsScheduled posts with a live preview.
- GiveawaysRole requirements, bonus entries and rerolls.
- Role menusButtons and dropdowns members use to pick roles.
- WelcomeGreetings, roles for new members and leave messages.
- LevelingXP, ranks and role rewards.
- SuggestionsVoting, staff responses and statuses.
- ModerationWarnings, timeouts and bans with a case history, plus AutoMod.
- LogsDeletions, edits, kicks, bans and role changes, with who did it.
- KnowledgeLearns your public info channels and the docs they link to.
- Member notesRemembers each member’s setup so they don’t repeat themselves.
- FiveM insightsNetwork trends and popular scripts from Heartbeat.
What CodeFour reads, and what it doesn’t
CodeFour keeps what it needs for the features your server turns on. You can see everything it has learned, and delete any of it.
It learns from
- Public information channels, like #rules and #faq
- Documents and links your staff add
- Solved tickets, once staff approve the lesson
It never learns from
- Private channels, unless an admin picks one
- Age-restricted channels
- Ticket channels and log channels
Admins can delete all of their server’s data from the dashboard at any time. If you remove CodeFour, your server’s data is deleted automatically after 30 days.
Questions server owners ask
Is CodeFour free?
Yes. Adding CodeFour and using its features is free.
Will it paste our rules back at people?
No. It answers the question that was asked, in its own words, and points to the right channel. If an answer comes out as a copy and paste of your rules, it’s reworded before anyone sees it.
Do I need to install anything on my FiveM server?
Not for live status and down alerts. For the Discord role whitelist, real player names and join and leave logs, download the codefour_bridge resource from your dashboard. It comes already set up for your server, so you only add one line to server.cfg.
How do we delete our server’s data?
Open Settings in your dashboard and use Delete this server’s data. It’s removed straight away. If you remove CodeFour from your server instead, its data is deleted automatically after 30 days.
Add CodeFour to your server
It takes a minute. CodeFour starts learning your server as soon as it joins, and you can set up the rest from the dashboard.